What does this mean? In addition to TTCs appraised CMMI rated Level 3 (by SES Solutions) for development (CMMI-DEV) and services (CMMI-SVC), these International Standards Organization (ISO) certifications (by Perry Johnson Registrars) incorporate our ISO 9001 Quality Management System (QMS), ISO 27001 Information Security Management System, ISO 20000 Information Technology System and CMMI Level 3 evaluated processes into a robust Integrated Management System (IMS). These certifications demonstrate our commitment to providing the highest levels of quality practices for our customers, business partners and employees.
ISO 9001 sets out the criteria for a Quality Management System (QMS); it can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. The ISO 27001 standard is a globally recognized information security standard developed and maintained by the International Organization for Standardization (ISO). Establishing our processes, procedures and practices for ISO 27001 certification demonstrates TTC’s investment in the personnel, processes, tools, and systems necessary to protect data for all interested parties with reliable and repeatable results. The ISO 20000 standard in an international Information Technology (IT) standard. This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS).