TTC focuses on our customers and their mission. We provide expertly trained and experienced staff with the appropriate processes and procedures to carry out mission requirements efficiently. TTC has a very effective and successful history hiring and retaining staff. Our success is due in part to our employee-centric approach, including formal career development plans, technical and professional training, financial growth, and a competitive benefits package.
Our management system assures that we apply appropriate CMMI Level 2 and Information Technology Infrastructure Library (ITIL)/Information Technology Systems Management (ITSM) procedures to our current service delivery and that ongoing internal reviews guide future plans. We proactively solicit customer feedback to improve our processes. Our PMs regularly examines key project performance standards and levels as indicators of product and service quality to identify opportunities for process enhancement.