TTC supports providers and agencies under the U.S Department of Health and Human Services (HHS) to manage healthcare information, improve the security of healthcare data, add information to digital health records, diminish costs of Health IT infrastructure, improve health policy development, allow patients to have better access to their own personal health information, and replicate medical surveys. We have current and past history providing services such as:
- Management of healthcare information
- Security of health care data
- Interaction and exchange of information between health providers, payers, patients, and entities that support service providers
- Specific technologies required to support the delivery of health care service
CMS Enterprise Level Support
TTC is an Enterprise Level IT contractor for the Centers for Medicare and Medicaid (CMS), an agency that provides health care coverage to more than 100 million people through Medicare, Medicaid, the Children’s Health Insurance Program, and the Health Insurance Marketplace
Pediatric Nurse Healthcare Platform for Consortium for Medicaid and Children’s Health Operations (CMCHO)
This CMS Consortium serves as the field focal point for all CMS activities relating to Medicaid, the Children’s Health Insurance Program (CHIP) and all interactions with States and local governments. One of its functions is to promote the appropriate choice and continuity of quality services available to frail, elderly, disabled, chronically ill beneficiaries and children, with the support of specialty healthcare providers like Pediatric Nurse Practitioners (PNPs). These nurses practice in a variety of healthcare settings and reach millions of patients across the country each year. TTC developed a collaboration platform where PNPs are able to work to improve the healthcare of children and the new born. The platform allows them to gather and share information regarding children healthcare decision-making, policy development and care of children and newborns, promoting knowledge translation for effective and innovative approach to children nursing practice and changes in health policy.
Beyond improved collaboration, data access, and content targeting, there are significant cost savings for CMCHO and CMS, since this platform was rolled into existing CMS infrastructure and is centrally maintained by TTC. The dual factor authentication met CMCHO’s need to secure patient data without a costly VPN system or the need for tokens for authentication, providing additional savings year after year.
Medical Surveys and Poll for Center for Medicaid and CHIP Services (CMCS)
CMCS was experiencing a large growth in demand for an internal and cross-state collaboration portal, and for a way to conduct, collect and manage surveys from Medicaid, State Exchanges and healthcare providers. CMCS handles Medicaid and CHIP Services. CHIP is the health insurance for uninsured children and families who earn too much for Medicaid but too little for private insurance. It services all 50 states, DC, and territories that have approved CHIP plans. CMCS wanted to allows users to coordinate with Medicaid and State Exchanges across the country using a single, streamlined application with electronic verification whenever possible, and the use of electronic accounts. CMCS wanted a smooth experience, allowing users to respond only once to a survey, and enabling them to view the results of all the respondents after they have responded. TTC provided easy access to the data for internal purposes, while maintaining data credibility and security. We developed a graph view of the resulting data and a means to store and maintain a history of all previous polls. The solution included an “installer” that allowed end-users to create custom surveys by replicating existing surveys. Because TTC designed the CMCS Poll to synch and interact well with other third-party tools, it sped up time to delivery and did not require lengthy customization/ development effort.
Efficient Integration of Physician’s Offices (eIPO)
Doctors often provide patients with paper forms for submission when interacting with a new patient. This process had many down sides due to duplication when patients completed the forms for multiple doctors. eIPO goal is to reduce the incidence of duplicated health records among providers. TTC built a tool for eIPO which enabled patients to fill out electronic medical health records that could then be submitted to preselected doctors and stored in a secure database. It provides doctors with the ability to create form templates and collaborate with other doctors to ensure that health records adequately fill the needs of each patient. The solution consisted in:
- A form builder allowing doctors and administrators to create form templates that could be filled out by patients at their own convenience. The form builder supports multiple input types including dropdowns, text, multiple choice options, date selectors, and range values. Doctors are able to edit and rearrange the form templates via drag and drop interactions.
- Secure submission of data via SSL following the requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA).
- Display of information in a user-friendly experience both aesthetically pleasing and accessible. When a patient authorized a doctor to access a form, a limited read-only user role is added to the patient’s private collection. This access can be terminated at any time at the discretion of the patient.